A Guide to Getting your Expertise UsedBook - 2011 | 3rd ed.
"Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's on the minds of "next generation" consultants. The book includes more guidance on how to ask better questions, ideas for the virtual world, suggestions for dealing with difficult clients, the challenges of international consulting, additional case studies, commentary, expanded guidelines on implementation, and more on how to ask good questions."-- Provided by publisher.
Publisher: San Francisco, CA : Jossey-Bass, c2011.
Edition: 3rd ed.
Branch Call Number: 001.0237 BLOCK
Characteristics: xxiii, 341 p. : ill. ; 25 cm.