How to Discuss What Matters MostBook - 1999
Written by the Harvard Negotiation Project--the group that produced the bestselling "Getting to Yes"--this book sets forth a groundbreaking method and proven step-by-step approach that shows how to handle the most challenging conversations with more success and less anxiety.
Publisher: New York : Viking, 1999.
Branch Call Number: 158.2 STONE
Characteristics: xxi, 250 p. ; 24 cm.